Who is responsible
NanoCloudBox operates this website and is responsible for handling website inquiry data. For privacy questions or requests, contact hello@nanocloudbox.io.
Information we receive
We receive information you choose to provide through the pilot request form or by email. This may include your name, email address, company or phone details, and the message you send about users, files, backup, access, network or support requirements.
The hosting environment may also create ordinary technical logs such as IP address, browser information, requested page and request time. These logs are used to operate, secure and troubleshoot the website.
How we use information
- To reply to your inquiry and discuss a possible pilot.
- To understand the requested infrastructure scope.
- To maintain the security and reliability of the website.
- To keep records needed for proposals, support or legal obligations.
The normal basis for inquiry handling is taking steps at your request before a possible agreement and our legitimate interest in responding to business inquiries.
Cookies and analytics
The website does not currently use advertising trackers or analytics cookies. If this changes, this notice will be updated and any required consent controls will be added before non-essential tracking is enabled.
Sharing and service providers
Information may be processed by service providers needed to host the website, deliver email or maintain its security. We do not sell contact information. We disclose information only when required to operate the service, comply with law or protect legitimate rights and security.
Retention
Inquiry information is kept only as long as reasonably needed to answer the inquiry, prepare a proposal, maintain relevant business records or meet legal obligations. Information that is no longer needed should be deleted or anonymized.
Your choices and rights
Depending on applicable law, you may ask to access, correct, delete or restrict the use of your personal information, or object to certain processing. You may also contact the competent data protection authority. Send requests to hello@nanocloudbox.io.
Security and production deployments
Reasonable technical and organizational safeguards are used for website inquiry data, but no internet transmission is risk-free. Customer production data, backup retention, support access and processing responsibilities are defined separately in the applicable proposal and service agreement before deployment.
Changes to this notice
We may update this notice when the website, service providers or legal requirements change. The date above shows the latest published version.